Managed IT
24/7 monitoring, help desk, and lifecycle management with zero downtime targets.
Explore Managed IT
100% TRANSPARENCY • ZERO VENDOR LOCK-IN
Enterprise IT, Cloud, and Security — Fully Yours.
We handle the day-to-day management, cybersecurity, and cloud infrastructure so your team stays fast and secure — while ensuring you always retain complete ownership and transparency over your systems.
99.99%
Enterprise Network Uptime
< 15 Min
Average Rapid Response Time
100%
Full Client Credential Ownership
$0
Lock-in or Exit Penalty Fees
Partnered with teams across these industries
NORTH & CO
VALE GROUP
ARBOR LEGAL
CASCADE FIN
PORTLINE
GREYSTONE
MERIDIAN OPS
HARBOR TAX
SUMMIT CARE
REDLINE CONST.
BLUEROCK
STONEWELL
Architected for Stability, Security, and Scale
End-to-end managed technology infrastructure tailored to your business.
Cloud & Microsoft 365
Azure architecture, tenant admin, and zero-data-loss migrations without the lock-in.
Explore Cloud & M365Cybersecurity
Managed SOC, EDR threat hunting, and zero-trust controls that stay owned by you.
Explore CybersecurityIT Consulting
Multi-year roadmaps, SOC 2 / ISO prep, and vendor consolidation without theater.
Explore IT Consulting
Industries
Built for firms where downtime has real stakes
Every sector has its own mix of compliance pressure, client confidentiality, and uptime demands. Here's where our approach fits best.
01
Legal & Professional Services
Confidentiality, document retention schedules, and access controls that hold up under a client audit.
Learn more → 02Healthcare & Allied Health
Patient-record access controls, device management across clinics, and uptime for scheduling and billing systems.
Learn more → 03Financial & Accounting
Client data security, tax-season reliability, and cloud file access across QuickBooks, Xero, and shared drives.
Learn more → 04Construction & Trades
Mobile-first access for field crews, project-document control, and network setups across job sites and the head office.
Learn more → 05Real Estate & Property Mgmt.
Secure document workflows for closings and leases, plus reliable systems across multiple properties and offices.
Learn more → 06Manufacturing & Logistics
Uptime for shop-floor and warehouse systems, plus network coverage that keeps up with the physical plant.
Learn more →
The Client Journey
Four steps. No mystery cutover.
A scrolling path from first scan to quarterly roadmap — the same sequence every client walks.
01
Deep Discovery
Days 1–10Map the footprint before a single setting is touched. Ownership of tenants, domains, and keys confirmed in your name.
02
Secure Onboarding
Days 11–30Standardize tooling quietly, in the background. Agents, vault, and MFA land without a midday project.
03
Active Serving
Ongoing24/7 operations, direct engineers, threat hunting. The vault stays current while the SOC watches the wire.
04
Strategic Evolution
Every 90 daysRoadmaps and budgets — not just uptime. Leadership sees the next 12–36 months before spend hits.
The Transparency Promise
Your Technology, Your Assets. No Hostage Situations.
Too many IT providers build black-box environments to keep you trapped. They hold global passwords hostage, conceal system maps, and make leaving an expensive nightmare. We believe client loyalty is earned through exceptional service, not enforced lock-in.
Written into the MSA
View SLA Guarantee →
01
Master Keys in Your Name
You retain legal ownership of everything. Your Microsoft 365 tenants, cloud licenses, and domain registrations are registered strictly to your company — never masked behind proprietary reseller accounts.
02
The Shared Documentation Vault
No mystery setups. Your network topology, IP schemas, device credentials, and SOPs live in a secure, centralized vault that your leadership team can access and export at any time.
03
Clean, Non-Proprietary Architecture
We configure your systems using native Microsoft and enterprise-standard frameworks. No custom "black-box" scripts or bizarre proprietary tools that force you to start over if another engineer steps in.
04
The Zero-Penalty Clean Break
If your business ever outgrows our support or decides to bring IT in-house, we facilitate a structured, professional handover. No hostage fees, no friction, and zero operational disruption.
How We Bill
Straightforward packages, sized to your team
Flat monthly rate per seat, no surprise overage bills. Every package includes the Handover Pack — the same documentation you'd keep if you ever left.
Starter
1–10 seats
For small teams who need reliable day-to-day support without a full-time IT hire.
- ✓ Help desk & remote support
- ✓ Patch management & monitoring
- ✓ Handover Pack documentation
Growth
11–25 seats
Everything in Starter, plus proactive security and cloud governance as headcount grows.
- ✓ Everything in Starter
- ✓ EDR, MFA & Zero Trust baseline
- ✓ M365 tenant & identity administration
Enterprise
25+ seats, custom
For firms with compliance requirements or multiple locations that need a dedicated vCIO.
- ✓ Everything in Growth
- ✓ Dedicated vCIO & compliance roadmap
- ✓ Multi-site network management
Exact pricing depends on your environment — every quote follows a walkthrough of what you actually have, not a generic per-seat rate card.
Insights
Guides and checklists from the field
New guides publish monthly — here's what's next on the list.
Guide
A founder's checklist for choosing an MSP
The questions to ask before you sign — including who actually owns your admin credentials.
Checklist
SOC 2 readiness for a 10-person firm
What actually needs to be in place before your first audit — and what can wait.
Tech guide
Five signs your IT documentation is incomplete
A quick self-audit for whether your current setup would survive losing a key vendor.
FAQ
The questions that decide the call
If these answers aren't clean, don't book time.
You do — 100%. Every tenant, software subscription, and domain is provisioned under your organization's legal name and ownership. We operate strictly as delegated administrators.
All configuration data, IP schemas, asset inventories, and SOPs are stored in a secure, centralized documentation vault accessible by your leadership team in real time.
We coordinate a structured transition call, export all documentation, hand over master credentials, and de-provision our tools with zero downtime and zero exit fees.
We deploy native, vendor-agnostic frameworks (like native Intune and Entra ID) so any certified engineer can step in and support your systems without a rebuild.
Managed IT
Zero Downtime. Peak Productivity.
Technology should accelerate your business, not stall it. We take full ownership of day-to-day IT operations — resolving issues before they cause friction, monitoring critical infrastructure 24/7, and keeping your network at rock-solid uptime.
- Eliminate costly disruptions with round-the-clock proactive monitoring and rapid-response help desk support
- Predictable costs via flat-rate plans covering procurement, patching, and hardware lifecycle
- Complete peace of mind with automated backups and disaster recovery, ready before you need it
What's included
24/7 Help Desk & End-User Support
Multi-channel remote and on-site troubleshooting for desktops, laptops, and peripheral hardware.
Proactive Infrastructure Monitoring & RMM
Continuous tracking of server health and network uptime, with automated patch management and routine maintenance.
Network Setup & Management
Configuration and monitoring of routers, switches, firewalls, and SD-WAN/Wi-Fi topologies.
Lifecycle & Asset Management
Procurement, imaging, staging, warranty tracking, and secure disposition (ITAD) at end of life.
Backup & Disaster Recovery (BDR)
Automated daily backup verification, local snapshotting, and managed failover drills.
Ready to stop firefighting?
A 20-minute call is enough to tell you whether Managed IT is the right starting point for your team.
Book a Strategy Call
Cloud & Microsoft 365
Work Securely from Anywhere, Without Complexity.
Unleash your team's potential with modern, scalable cloud environments built around how you actually work. From seamless migrations to unified tenant management, we turn Microsoft 365 and cloud infrastructure into a cost-effective engine for collaboration.
- Frictionless collaboration through expertly architected SharePoint hubs, Teams environments, and automated workflows
- Zero-data-loss migrations from legacy servers and email systems
- Centralized endpoint control that secures company data across laptops, tablets, and mobile devices
What's included
Microsoft 365 Tenant Administration
User provisioning, license optimization, and role-based access control (RBAC) across Exchange, Teams, and SharePoint.
M365 Migration Services
Turnkey migration of legacy email (IMAP, on-prem Exchange) and file shares to Exchange Online, OneDrive, and SharePoint/Teams.
IaaS/PaaS Management
Architecture design, provisioning, and autoscaling on Microsoft Azure or AWS.
Identity & Device Management
Microsoft Entra ID (Azure AD) and Intune deployment for mobile device (MDM) and application (MAM) management.
SharePoint Architecture & Workflow Automation
Custom intranet design, document permission models, and process automation via Power Automate.
Still running on legacy servers?
Let's map a migration path that doesn't put a weekend of your team's data at risk.
Book a Strategy Call
Cybersecurity
Enterprise-Grade Defense, Built for Growing Teams.
Cyber threats evolve daily, making basic antivirus obsolete. We deliver multi-layered defense to protect your network and client data — keeping your business out of the headlines, and out of your inbox at 2am.
- Stop breaches in real time with 24/7 SOC monitoring, behavior-based threat hunting, and automated endpoint isolation
- Turn staff into a human firewall with continuous training and simulated phishing campaigns
- Lock down access points with Zero Trust identity verification, MFA, and proactive vulnerability audits
What's included
Endpoint Detection & Response (EDR/XDR)
Real-time monitoring, behavioral anomaly detection, and automated isolation of compromised endpoints.
Managed SOC & Threat Hunting
24/7 monitoring with SIEM ingestion, log correlation, and incident triage.
Security Awareness Training
Baseline assessments, recurring phishing simulations, and remedial training modules.
Vulnerability Management
Recurring internal and external network scans, automated patching, and risk-prioritized reporting.
Zero Trust & Identity
MFA, conditional access policies, and privileged access management (PAM) across every access point.
Not sure where your exposure actually is?
We'll walk your environment with you and show you exactly what a baseline assessment would cover.
Book a Strategy Call
IT Consulting & Strategy
Strategic Technology That Fuels Measurable Growth.
Stop guessing your tech budget. Our vCIO and technical advisors give you executive-level guidance to modernize systems, trim SaaS sprawl, and clear regulatory hurdles — so every dollar spent on IT maps to a business outcome.
- Clear, long-term roadmaps that eliminate surprise capital expenses and align tech spend with ROI
- Frictionless compliance readiness for SOC 2, ISO 27001, PIPEDA/PIPA, and industry-specific regulations
- Smarter digital transformation that cuts redundant licenses and streamlines everyday workflows
What's included
vCIO & Roadmap Planning
Technology budget forecasting, business alignment reviews, and quarterly business reviews (QBRs).
Compliance & Regulatory Readiness
Gap analysis and remediation roadmaps for SOC 2, ISO 27001, PIPEDA/PIPA, and CMMC (for U.S.-facing clients).
Digital Transformation & Vendor Consolidation
Audit of legacy software stacks, SaaS sprawl reduction, and workflow modernization.
IT Due Diligence
Technical risk assessments and infrastructure consolidation planning for acquisitions or mergers.
Staring down an audit or a budget cycle?
Bring us the deadline. We'll bring the roadmap to hit it.
Book a Strategy Call
Legal & Professional Services
IT That Understands Privilege and Confidentiality.
Law firms and professional-services practices run on trust — client files, correspondence, and case documents that can't leak, get lost, or sit exposed on an unmanaged laptop. We build IT around that reality, not a generic template.
- Access controls scoped to matter teams, not the whole firm
- Document retention schedules mapped to your jurisdiction's requirements
- A documentation vault your managing partner can open without calling us first
Why it matters
Where the risk actually sits in your business
Confidentiality by design
Role-based access so sensitive files are visible only to the people actually working the matter.
Retention that holds up
Document retention policies built around what your jurisdiction and malpractice carrier actually require.
Audit-ready, always
A living documentation vault your managing partner can open anytime — no waiting on us.
Billable-hour uptime
Help desk response times that respect the clock your associates are running against.
Where to start
Services teams like yours lean on most
Handling privileged data every day?
Let's talk through what a documented, audit-ready setup would look like for your firm.
Book a Strategy Call
Healthcare & Allied Health
Uptime for the Systems Your Patients Depend On.
Scheduling goes down, billing stalls, a clinician can't pull up a chart — in healthcare, an IT outage is never just an inconvenience. We keep clinic systems reliable and access controls tight, without slowing down patient care.
- Patient-record access controls scoped by role, not by convenience
- Device management across every exam room, front desk, and remote clinician
- Documented handling procedures your practice can show a regulator or auditor
Why it matters
Where the risk actually sits in your business
Access controls that fit clinical roles
Front desk, clinicians, and billing see only what their role actually needs.
Device management across every room
Exam-room workstations, tablets, and remote clinician devices, managed consistently.
Uptime during business hours
Scheduling and billing systems monitored and patched on a schedule that respects clinic hours.
Documentation you can hand to a regulator
A record of how patient data is handled and secured, ready before anyone asks for it.
Where to start
Services teams like yours lean on most
Worried about your next compliance review?
We'll walk through where your current setup stands before it becomes someone else's finding.
Book a Strategy Call
Financial & Accounting
Built for Tax Season, Not Just the Other Eleven Months.
Client data security and file-access windows that hold up when volume triples in March. We keep QuickBooks, Xero, and your shared drives fast and available exactly when your clients need them most.
- Client data security across every workstation and cloud file share
- Tax-season reliability — capacity planned for your busiest weeks, not your average ones
- QuickBooks/Xero and cloud file access that just works, on-site or remote
Why it matters
Where the risk actually sits in your business
Client data security by default
Encryption, access controls, and monitoring across every workstation and shared drive.
Reliability engineered for your peak
Capacity and support planned around tax season, not a quiet Tuesday in June.
The tools you actually run
QuickBooks, Xero, and cloud file access that works the same on-site or remote.
A setup your insurer recognizes
Documentation your professional liability carrier can actually point to.
Where to start
Services teams like yours lean on most
Dreading the next filing deadline?
Let's get your systems solid before the volume hits, not during it.
Book a Strategy Call
Construction & Trades
IT That Works From the Job Site, Not Just the Office.
Your team isn't always at a desk. We build mobile-first access, project-document control, and network setups that hold up across job sites, trailers, and the head office — not just wherever the server room happens to be.
- Mobile-first access for field crews checking plans, punch lists, and timesheets from a phone
- Project-document control so the right revision reaches the right site
- Network setups across job sites and the head office, standardized instead of ad hoc
Why it matters
Where the risk actually sits in your business
Mobile-first, not desk-first
Field crews get the same reliable access from a phone as the office gets from a desktop.
Document control that prevents rework
The right drawing revision reaches the right site — not last month's version.
Standardized site networks
Job-site connectivity set up the same way every time, not reinvented per project.
Asset tracking for gear that travels
Laptops and tablets that live in a truck get tracked like the ones that live in a drawer.
Where to start
Services teams like yours lean on most
Tired of IT that assumes everyone's at a desk?
Tell us how your crews actually work and we'll build around that.
Book a Strategy Call
Real Estate & Property Management
Secure Systems for Closings, Leases, and Everything In Between.
Brokerages and property managers move sensitive documents — offers, leases, trust funds — across dozens of properties and agents. We keep that flow secure and reliable without slowing down a deal.
- Secure document workflows for closings, leases, and trust account records
- Reliable systems across multiple properties, offices, and remote agents
- Fast support when a closing can't wait for a ticket queue
Why it matters
Where the risk actually sits in your business
Secure document workflows
Offers, leases, and trust records handled with access controls that match their sensitivity.
Reliability across every property
Consistent systems whether an agent is at head office or showing a unit across town.
Access control for sensitive records
Buyer, tenant, and trust account data visible only to the people who need it.
Support speed that matches your deadlines
A closing doesn't wait for a ticket queue — and neither should your help desk.
Where to start
Services teams like yours lean on most
Juggling systems across too many properties?
Let's standardize it before the next deal is the one that gets delayed.
Book a Strategy Call
Manufacturing & Logistics
Uptime for the Shop Floor, Not Just the Front Office.
A dropped connection on the floor costs more than a slow email server. We design network coverage and monitoring around the realities of a physical plant — machines, warehouses, and shift schedules included.
- Uptime for shop-floor and warehouse systems that run production, not just admin
- Network coverage engineered for a physical plant, not a single office floor
- Asset and device management across shifts, not just business hours
Why it matters
Where the risk actually sits in your business
Production-line uptime
Shop-floor and warehouse systems monitored with the same priority as the front office.
Coverage built for a physical plant
Network design that accounts for steel, distance, and interference — not just square footage.
Support across every shift
Monitoring and response that doesn't stop when the day shift clocks out.
A setup that survives turnover
Documentation thorough enough to survive a change in floor management.
Where to start
Services teams like yours lean on most
Losing time to network dead zones on the floor?
We'll map your plant and show you exactly where coverage is failing you.
Book a Strategy CallBook a Strategy Call
20 minutes. No obligation. Bring whatever's actually bugging you about your current setup — we'll tell you straight whether we can help.
What to expect
- A straight answer on whether we're the right fit — even if that answer is no.
- No sales deck. Just a conversation about where things stand today.
- A sense of what a documented, client-owned setup would look like for your team.
Based in Surrey, BC — serving Vancouver, Burnaby, Coquitlam, Langley, White Rock, Chilliwack, and Delta.
Almost there.
We've opened a prefilled email to hello@seynox.ca in your mail app — hit send and we'll follow up within one business day. Prefer to just call? 604-767-1701.